Nothing speaks louder than the words of a satisfied customer. See what people have to say about our company!
Lori W.
2020
Bedford, NH
I had a new central air system and furnace replacement done. The experience was seamless from start to finish, with a level of professionalism and respect for your home that I would have given a higher rating if there was one. In addition to the verbal commitment for management to diagnose and quote, I received a confirmation via email and text. Management arrived on time and was able to properly diagnose the issue, provide multiple quotes, and their recommendation. Along withe quote, I also received the vendor product brochures via email. Once I made the commitment to proceed, there was no deposit required. They provided a date at which they would arrive. I received a reminder text/email the day before they were to arrive and they showed up on time, with masks on, ready to begin. They had all their paperwork in hand, so they knew exactly what had to be done. The team had a level of commitment and compassion, working exceptionally hard to provide 2 out of the 3 zones on the first day, so we would not be uncomfortable, as we were in the middle of a heat wave. That was HUGE!!! The team completed the job early and in no rush to leave after a full day. They tested the system and ensured I was comfortable navigating the new touch screen. They were VERY patient. After they left, I went down to the basement to show my husband and I think they left it cleaner than I had it. I would definitely recommend them..
Rob R.
2020
Nashua, NH
Jason P was very helpful, arriving on time, going through my whole AC system, giving me options and educating me on how to make the right choice. He was polite and professional throughout the assessment, and really dug into the specifics when I asked for them. Highly recommended.
Gary T.
2020
Hudson, NH
Love these guys, very efficient, fare value and top notch service. The service techs always take the time and effort to explain issues and potential items to watch for in the future.
Gini G.
2019
Litchfield, NH
They were very knowledgeable, efficient & friendly. I highly recommend them. They were pro-active about letting us know about servicing our equipment. Did a fantastic job!!!
Patrick L.
2019
Nashua, NH
We have been using Joyce for nearly 15 years. Both product and staff have been excellent! Had my Spring service done today by Josh who has been here before. Was thorough and courteous! Very satisfied!
Atlant S.
2019
Nashua, NH
Joyce has been our HVAC contractor for as long as we’ve owned this home (about twenty years now). They maintained our old system right up to the point where we/they decided it was obsolete and replaced it with newer R-134-based equipment and they’ve maintained that ever since. We’ve always been satisfied with their products and services and our visit yesterday from Mitch P (for Preventive Maintenance and a minor repair) was no exception. Mitch arrived on time and accomplished all the required work with no fuss or bother.
Richard T.
7/23/18
Pelham, NH
Dan and Tony worked all day in our very hot attic. They worked almost none stop and did a very nice install. They left the job clean and neat. You would not now that they were here except that we now have a working a/c system. Thank you Dan and Tony
Ken V.
7/22/18
Hudson, NH
Work was done ON TIME and completed very professionally by Mitchel and his assistant. The entire Joyce staff was very responsive to my service request.
Jerry W.
7/20/18
Nashua, NH
Quality service, very professional. Would choose them again
Roland C.
7/19/18
Nashua, NH
Mitchell P. and his helper Alan worked very hard and efficiently for the two days that they were installing my system this was not an easy task as it was in the attic and both days it was well above 90+. These two men never once complained. These men are great asset to Joyce cooling &heating . This is a good reflection on how great the men and the company are I would highly recommend Mitchell and Joyce cooling and heating. Again, my wife and I would like to thank you. Good work to everyone involved.
Karen G.
7/17/18
Nashua, NH
Mitchell from Joyce Cooling & Heating did a fabulous job installing my new systems. He was very knowledgeable. Installed it quickly and they cleaned up afterwards. Love it! Thanks.
Sheila & Clark
7/15/18
Nashua, NH
We are so happy with the work that Joyce Cooling & Heating did on our home! They were incredibly responsive to our questions from the very beginning and did an excellent job of communicating with us throughout the entire process of our AC installation. Just as importantly, the work they did is fantastic. They installed our AC system quickly and efficiently and were understanding when asked to have one of the vents moved. Everyone that we interacted with was extremely knowledgeable and professional. We would absolutely recommend Joyce to anyone who is looking to have heating or AC work done on their home!
Valerie R.
7/13/18
Nashua, NH
Tyler M. Was professional and answered all my questions. I will definitely continue with any future repairs/maintenance and would definitely recommend to friends and family.
Brad R.
7/13/18
Nashua, NH
Excellent at his job. Polite, respectful, completed job as he verbally expected. Would recommend this worker!
Michelle R.
7/13/18
Goffstown, NH
We had a single zone Mitsubishi ductless mini split system installed by Joyce Cooling & Heating this month. We got quotes from three companies and Joyce had the best combination of product and price. Shaun D. did the quote and was very responsive with pricing out and answering questions about the various configurations we were considering. The company was a pleasure to work with and the install went very smoothly. They also have good financing options and Tina in their office was very helpful in getting that taken care of in a quick, efficient manner. Mitchell P supervised the installation and he did a great job explaining everything to us and making sure the system was in the place we wanted.
Feras M.
7/12/18
Nashua, NH
Jim N. from Joyce Cooling & Heating and his colleague Pat were great. They consulted me on every decision be it a panel installation location, wire routing, and answered any questions I have no matter how many I asked. They were calm & cool while working and really enjoyed what they were doing. Great team work and communication. Cheers.
Sue S.
7/9/18
Nashua, NH
Aaron B. and Jesse worked all day at our home, did an excellent job, were very neat and respectful. I am happy we chose Joyce Cooling & Heating to install our new furnace and a/c. They also always answer the phone whenever we had any questions.
Tierney S.
7/9/18
Merrimack, NH
Josh S is the man! He identified and corrected the problems quickly. I would recommend Joyce Cooling and Heating to a friend or family member.
Melodye T.
7/7/18
Nashua, NH
What a fantastic group of folks at Joyce. Professional, knowledgeable, polite, efficient, clean, etc. There really aren’t enough positive words to express our experience! Thank You Joyce for bring this group of young men to our home.
Arthur S.
7/6/18
Nashua, NH
Dan T & Keith were the technicians that replaced my 51 year old boiler and my 16 year old water heater. They were both very competent and provided us with a very neat and careful installation. They also completely cleaned up the work area at the end of the job. I also want to give credit to Shaun (one of the owners) for the detailed estimate and the 2 space heaters that he provided us with (it was still quite cool on mid May mornings when the old system died). We just can’t give the company enough accolades and strongly recommend them to anyone who needs Cooling & Heating services.
Jacqueline D.
7/5/18
Litchfield, NH
My experience with Joyce Cooling and Heating has been excellent on someone getting to my home the same day! My AC was not working on the “hottest” day this week and Josh Swabowicz was sent to my rescue! Josh was very professional and great to find my problem! He went above and beyond to get my AC fixed! I am very happy to have a great and experienced service person (Josh) to take care of my problem! I give Josh a 10 on a scale of 1-10 and I Highly recommend Joyce Cooling and Heating!
David M.
7/5/18
Merrimack, NH
In the middle of a heat wave we woke up to our central AC broke. We made a phone call and within a couple of hours they were at my front door. Jarod was amazing. He quickly identified the problem gave me my options and resolved the problem. I couldn’t have asked for more from the company or Jarod.
Mark S.
7/5/18
Brookline, NH
Competent friendly service. I have always had good experiences with this company and all their techs.
Katie L.
7/3/18
Nashua, NH
Called Joyce Cooling & Heating after our central air stopped working on the hottest week of the year. I was so impressed Tyler was able to fit us into his schedule. He called ahead to make sure his expected time of arrival worked for my schedule, which I greatly appreciated. He was very polite and professional. He explained everything and our central air was fixed! We have used Joyce 3 times now (furnace serving, installation of a tankless water heater and the central air). We highly recommend Joyce.
Rick T.
7/3/18
Pelham, NH
Dan and Tony worked all day in our very hot attic. They worked almost none stop and did a very nice install. They left the job clean and neat. You would not now that they were here except that we now have a working a/c system. Thank you Dan and Tony!
Steve B.
7/3/18
Nashua, NH
Had another great experience with Joyce Heating & Cooling. Air conditioning system went down on Sunday PM. Monday AM I was able to get in touch with the office first thing and they set up an appointment with a 20 min call ahead heads up. Josh called and was at my house by early afternoon. Despite having worked long hours recently due to extreme heat, Josh was very professional, actually remembered detailed information regarding my systems from previous visits, and was able to fix the issue and get our AC running in quick order. Through the entire experience the office staff as well as service tech (Josh) were friendly and helpful. Often times, during extreme weather events the companies that provide tech support tend to be less than professional because they are being overrun, and can’t keep up. I am glad to report this was not the case and all team members had a high level of professionalism. Great job!
Bob P.
7/2/18
Nashua, NH
Hottest day of the year AND a Sunday!!! Josh came right away and fixed our A/C in no time. Great guy and a total professional. Thanks Josh!
Jetta D.
7/2/18
Nashua, NH
Prompt, efficient, knowledgeable, clean and reasonable. Every tech is will wonderful. Tyler M. was our tech this visit. He was fantastic.
Catherine M.
7/2/18
Nashua, NH
We needed service on a 95 degree day on the weekend. Josh was on call and came same day. A small part needed to be replaced which he had on the truck thankfully. He was there only about 15 minutes and did not charge us for the call! Problem solved!
Jason
6/30/18
Nashua, NH
All the guys who showed up to install our mini split were very professional, courteous, and helpful. They came in pouring rain for hours…worked outside and in. Cleaned up everything when they were done. 5 stars all around. Next home plumbing and heating issue they have my business.
Kerri M.
6/29/18
Amherst, NH
I’m very pleased w services received. Jim & Allan were very professional & courteous! Highly recommended to anyone in need of HVAC services! Thank you!
Peter A.
6/29/18
Nashua, NH
Mitchell P. installed a new Furnace and AC unit for us and was very courteous friendly. He thoroughly explained everything and arrived and finished on time. Provided us with the best quote and even gave several different options. Would recommend Mitchell and Joyce Cooling and Heating to anyone.
David V.
6/28/18
Nashua, NH
Just want to let everyone my experience with Joyce Heating and Cooling, I noticed at 4:00 pm Air Conditioning system not blowing, called Joyce Heating and Cooling, talked to Michelle, told my problem, she replied let see if I can get someone over there, even though it is end of day, Tech, Josh pulled in my driveway, was in the 90 degree attic in minutes, diagnosed and replaced part that controlled the blower. Josh was very professional after an already long work day. Now this is why Joyce Heating and Cooling continues to win Service Awards year and year out, its no secret they are just the best!!!!!!!!
Alice D.
6/28/18
Hudson, NH
Dan was great! He was on time and got the job done earlier than anticipated. Dan and this company’s service is second to none, always on time, always going out of their way to may sure the customer is happy, answer any and all questions and concerns. I highly recommend Joyce Cooling and Heating!!
Mark P.
6/25/18
Nashua, NH
Josh from Joyce Cooling and Heating came to our house a few days earlier than scheduled to clean and service our furnace and HVAC. This was requested to be done by a home inspector/ buyer. Joyce understood our need and fit us into their schedule. Very professional organization. I highly recommend their organization to anyone. I could not ask for a better company to work with.
Dave E.
6/21/18
Bedford, NH
Tyler M. explained every issue I was having with my airflow. He helped move a piece of furniture that was restricting an air return. He was courteous, engaging, and responsive to questions. Thank you for hiring this man!
Michael A.
6/20/18
Merrimack, NH
Joyce installed the HVAC system in our brand new house a year ago so after a year, it was time for the first preventative maintenance call. I was totally impressed with the service. John was very thorough and answered any questions that I had. As per the service agreement I signed up for, they will be here again in the fall to check the furnace in time for the cold weather. I already know that I will be requesting John.
Colin F.
6/19/18
Chelmsford, MA
We recently had a new Central A/C system installed. Mitchell and his team came out to install the system. It was obvious they were experts at installing the system. Mitchell was very professional and patient. He took time to explain certain things they were doing and consulted us when he had questions about location of vents. The whole team was very professional and courteous. After a week of being here you could hardly tell they were here because they did such a good job of cleaning up. I will be signing up with them for continued service and would recommend them to anyone. GREAT JOB !!! Oh and by the way they gave us the best quote for the same system than anyone else we got quotes from.
William M.
6/19/18
Hollis, NH
As always, Joyce showed up within the window promised. Tyler and John were professional, courteous and no-nonsense; customer’s time is valuable so in and out, while making sure job was done correctly. Tyler even made an adjustment to increase air flow, with the caveat if it was too much to just call and he’d come back and fix it. What a positive difference! No need to come back, Tyler. This is a trustworthy company with great people.
Marc T.
6/13/18
Manchester, NH
Jarod was dispatched to our home due to a loss of hot water. He was very pleasant and thorough. He discovered one of proving circuits had created a lockout code. Jarod reset the circuit for the fan, verified in the history that this problem had not been a repeat and watched to ensure our hot water was fully functional. A very pleasant experience!
Alan D.
6/10/18
Hudson, NH
Recently had a water heater installed by Joyce and Mitch. The job was done very professionally and the cost was very competitive. I could not be happier with the finished product. Mitch was very professional and was willing to answer any questions I had. Definitely recommend Joyce for all your HVAC needs.
David J.
6/6/18
Hudson, NH
This was our first time with Joyce, having had them recommended to us by a friend. Our air conditioner needed attention as it was not working. Josh was extremely efficient in finding the problem and explained everything to me while he was fixing the problem. We had mice that had made a nest and chewed the electrical wiring. He repaired the damage and suggested we distribute moth balls around the outside unit to deter the mice from nesting there. We were very impressed with Josh’s expertise and customer service. We totally recommend Joyce Heating & Cooling and commend Josh.
David S.
6/6/18
Windham, NH
Joyce replaced an old A/C system for us. We were very pleased with the service. Thank you to Dan T and Keith for an excellent and professional job. Joyce offers excellent service at a fair cost. We highly recommend.
Carrie N.
6/4/18
Pelham, NH
Tyler just came and serviced my AC system. He was nice, fast, clean (on this rainy day) and courteous. This is my first time with central air so I had a lot of questions and wanted to see how it worked. He was great about it. Thank you to Joyce Cooling and Heating.
Irene M.
6/2/18
Litchfield, NH
Josh and John did an Excellent job. The units had never been serviced and were quite a few years old. I’m happy to say they were thorough and left a clean work area. They were pleasant to have in the house and the units are working 100%.
Sue S.
5/31/18
Nashua, NH
Aaron B. and Jesse worked all day at our home, did an excellent job, were very neat and respectful. I am happy we chose Joyce Cooling & Heating to install our new furnace and a/c. They also always answer the phone whenever we had any questions.
Richard W.
5/31/18
Nashua, NH
For 20 years I had another larger heating & plumbing company maintain our heating system. On Tuesday 5/28/18 I noticed a red warning light on the digital readout, HELP was flashing, and the wording Lockout. When I called my normal service provider they said they could have someone there next Monday in the morning. At first I figured okay, but then Wednesday, no hot water for washing clothes, showers, or doing the dishes. I called Joyce Cooling and Heating at 5:50pm on Wednesday 5/30/18 And left a message. I received a call back from Alex D. And he said he could be there on Thursday 5/31/10. Alex called at 3:00pm and was at my place by 3:15pm. He assessed the problem and fixed it, a small rubber bushing for the exhaust pipe sensor had failed. In less than 1 hour it was fixed, I’m thankful for a local heating service that was not so large, as to be able to get me in right away. So good bye to the other company, and hello to our new heating service tech.
Fred B.
5/31/18
Hooksett, NH
Tyler came right on time and as always was very thorough about what he was doing. Polite, courteous and even removed his shoes.
Jerome B.
5/30/18
Manchester, NH
Thank you for the great product and service. I will tell my friends looking for service to go to Joyce!
Judith H.
5/30/18
Nashua, NH
Josh was very professional and answered all my questions. He was respectful of my home and complete his job in a timely manner.
Philip N.
5/29/18
Nashua, NH
Mitchell and Alex installed a new Rinnai Tankless Water heater for my new home. They did an excellent job. Their attention to detail with the installation is indicative of their great work and alleviated the stress of having to deal with a full water heater replacement after only being moved into my home for a week. I feel at ease knowing that I have a well-installed water heater, and can always contact Joyce again in the future for anything.
Don S.
5/29/18
Hudson, NH
Josh was punctual, polite, thorough, and helpful. He has serviced our equipment for several years and have only good things to say about him.
Jeff G.
5/25/18
Amherst, NH
They arrived on time, did all the work as expected and with quality. They worked extra time into the evening to finish my job in one day as promised. Will definitely use them again!
Matt C.
5/24/18
Litchfield, NH
Spring system check and tune up, Josh was great. Even arrived early and was very understanding of our dog who tends to be quite protective of the house.
Ron F.
5/23/18
Chelmsford, MA
Tyler performed annual PM on my micro duct A/C system on May 22. He arrived on time and was courteous and professional. Tyler was happy to answer any questions I had and he left my property in very neat condition. I have been extremely pleased with all the folks at Joyce that I’ve dealt with since having my system installed in May, 2016. A pleasure to do business with.
Jerry R.
5/23/18
Nashua, NH
Tyren T. of Joyce Cooling & Heating arrived during the time the company scheduled to service our air conditioning system and immediately went about his work. He was thorough but quick. When he checked the compressor he also cleaned it out, which we consider great service. We would like him to come service our unit next year again since we have an annual service contract with Joyce Cooling & Heating.
Mark C.
5/22/18
Amherst, NH
Joyce Cooling & Heating did a great job fixing the many issues with my furnace. Alex was professional and thorough and made sure everything as working correctly before he left the job.
Cathy S.
5/21/18
Nashua, NH
Dan T. and Keith from Joyce Cooling & Heating did an excellent job replacing our A.C. unit….I would highly recommend them….
Richard R.
5/19/18
Hudson, NH
Have a great team of techs. Always on time and always do the job right.
Larry M.
5/18/18
Nashua, NH
Joyce Cooling and Heating is an excellent company to work with. Our service tech Mitch was very knowledgeable, organize, conscientious of the things around him, and a fast worker. The price for the work was one of the best prices I received. To combine a great price with excellent work, is a plus in my book. I would definitely recommend Joyce Cooling and Heating again!
Eileen K.
5/18/18
Nashua, NH
Josh S was on time, very professional and did a great job. Thank you
Lea S.
5/17/18
Merrimack, NH
Dan T. (The Legend), Dan B., and Keith replaced my 1980 vintage furnace/boiler. The left the place cleaner then they found it. I also appreciate the choices they made in the placement of the new furnace and the piping creating more space. They ensured I understood the controls needed for controlling the temperature of the water. I strongly recommend these guys and this company for anyone in need of a replacement unit.
Maureen A.
5/7/18
Hollis, NH
Reliable, knowledgeable, exceptional service!!!
Jack M.
5/7/18
Nashua, NH
Very courteous & well trained. Did a great job.
Mary A.
5/4/18
Merrimack, NH
Tyren T. serviced my air conditioner today and did an excellent job. A sincere thank you to Tyren.
William O.
5/4/18
Nashua, NH
Tyler did an excellent job. He arrived on time and explained what he was doing.
Greg A.
5/3/18
Nashua, NH
Tyler M was completely professional and did a thorough job in checking out our air conditioning system for the cooling season and was so outstanding and was precise in performing the check and cleaning of the air conditioning system. No better company than Joyce Cooling and Heating to hire men like Tyler M to represent them. Highly recommend Joyce to all my friends and family.
Judy C.
5/2/18
Nashua, NH
Very happy with the service of this company. I’m glad I chose them.
Bill F.
5/2/18
Litchfield, NH
Josh S arrived this AM to complete the spring time clean up, air conditioning check, filter change, etc. He has been here several times before. Always courteous & professional. All your techs have been great to deal with. I have been a customer for about 12 years. They have always done a fine job, all work completed, all questions answered. Could not ask for more. Happy to see them come.
John G.
5/2/18
Londonderry
Tyren, was very friendly and professional and he cleaned up after himself.
Charles B.
5/2/18
Hudson, NH
Alex was terrific, helped with a minor adjustment, and guidance for running our system.
John O.
5/2/18
Milford, NH
I enjoy the peace of mind having a service contract for my Cooling and Heating unit. Joyce Cooling and Heating consistently contacts me for these maintenance services and the technicians all have done a great job. One time and well done. Great choice all the way around.
Charles F.
5/1/18
Nashua, NH
Tyler was a gentleman and explained all work done and ideas for better operation and efficiency. The office was very helpful and gave great customer service.
Maurice R.
5/1/18
Nashua, NH
I would recommend Alex and Joyce Cooling and Heating to Anyone. I have used them for years for my own home and as a Broker owner of my Own company I am always in need of a reliable go to person. Alex always answers my calls and gets the job done for me ASAP. Very Professional and knowledgeable!! Highly Recommend.
Michelle A.
4/29/18
Nashua, NH
I have a service contract with Joyce Heating and Cooling. Twice a year Tyren prepares our heat and air conditioning for the upcoming season. Our system runs great, any problems are discovered early, and we don’t have to worry about our system.
David B.
4/28/18
Nashua, NH
Aaron and Jesse were an awesome team! The complete ac/heater install was spot on, Thanks Guys. 5 Star Company!!!
Lenny M.
4/27/18
Nashua, NH
Switched over to Joyce from another larger company and I am very happy I did. Alex was right on time, very professional and knowledgeable and great customer service skills. He not only took care of my air conditioner issues he explained what he did and why and advised me how to prevent problems in the future. I have already scheduled him to do my maintenance on my furnace. Don’t know what more one could ask for.
Lori W.
4/26/18
Merrimack, NH
Mitchell came to add a return duct to my furnace. He kept in contact prior to the appointment and was very prompt. He was quick and thorough and very professional. They cleaned up after the work was done and walked through the whole thing with me, as well as verified while I was watching that all was working properly. I have been very happy with the service provided by Joyce, from the appointments and scheduling to the prompt response any time I’ve had an issue. And they always work with me and help me to the best of their ability. I will always use Joyce for heating and cooling needs at my home.
Lori A.
4/25/18
Nashua, NH
Alex D. from Joyce Cooling & Heating arrived today for a scheduled maintenance appointment. He was extremely professional and polite. Alex went over the work to be done explaining each step to me in clear terms. After completing each cleaning or checkup step, he updated me on his findings. He made certain that I was informed about every aspect of my cooling and heating system. Upon the end of the appointment, I felt confident that my cooling and heating system was in peak working condition. Thank you for giving me the comfort of knowing that I have a top notch company and service personnel taking care of an important part of my home’s mechanical operation.
Mike T.
4/24/18
Nashua, NH
I’ve been using Joyce Cooling & Heating for many years now. I tried others in the past, but they don’t compare. They installed a modern high efficiency boiler and water heater. They maintain that as well as an aging central AC. When it’s time to replace that, they’ll be first to bid on the job. They’re friendly, professional and easy to work with. Highly recommended.
Planned Service Agreements
Ensure that your equipment operates at the highest level of performance and enjoy discounted service with priority scheduling. Annual maintenance on your air conditioning and heating system can reduce energy bills by as much as 30% and reduce equipment breakdowns by 95%.
Maintenance Details