Let’s be honest, unfortunately there are plenty of unsavory contractors out there. Some show up in your driveway in an unmarked van wearing jeans and a generic t-shirt. Many homeowners have probably experienced that hesitation, not quite sure if it was a good idea to let them into their home. And who can blame you? Your home is your biggest asset, holding all of your belongings, and most importantly your family.
One of our technicians recently answered a call to repair a broken air conditioning unit in Nashua. Upon arriving, the door was opened with great trepidation by an elderly woman. After seeing the Joyce Cooling & Heating technician, the woman expressed her relief at his “wholesome” appearance. If an unmarked van had shown up in her driveway instead, with a technician wearing clothing that has no company name or logo, I expect that she would have felt very differently about opening her door.
At Joyce Cooling & Heating, we understand the concerns homeowners have letting a stranger in and we do everything we can to make you feel comfortable. Service technicians always arrive in a marked Joyce Cooling & Heating vehicle, and their shirts visibly show the company name and logo.
Even when working solely outside the home or in pairs, each technician is trained to announce their arrival to the homeowner, introducing themselves immediately. This may not seem like much, but when you are letting someone you don’t know into your home, these extra steps go a long way to ensure your comfort and safety.
Let us help you stay in cool this summer and warm this winter. Contact us today for your heating and air conditioning needs 603-882-4244