When looking at buying a new Heating or Cooling System, there are a lot of criteria to consider.
There are different “tiers” of equipment. All have pros and cons. Mostly you are trading price for quality. Whatever brand or model you choose, it is important to have a good warranty behind it. There are two types of warranties: a manufacturer’s warranty and the installation contractor’s warranty. The manufacturer’s warranty guarantees the product, the installation contractor covers everything else. Most manufactures requires the contractor to be some type of “certified installing contractor” in order to honor parts warranty. Some manufactures require the system to be registered to extend the parts warranty.
This is where it is important to hire a professional HVAC Contactor who has a relationship with a manufacture, has a service department, and has parts in stock.
Some of the lesser brands are sold from full line wholesalers that deal with so many brands and product that no one knows the “parts” side.
At Joyce Cooling & Heating Inc., we only deal with the top brands such as Lennox, Rinnai, Mitsubishi, System 2000, Unico and so on. We deal with these products every day, have a relationship with the factory reps, have a relationship with the suppliers, and stock the most common parts.
With new Lennox systems we offer 10 years parts and labor with a yearly preventive maintenance.
Remember that the brand of equipment is as important as the installing contractor.